Privacy Policy


What this Policy covers

J Pugh-Lewis Ltd is committed to protecting the privacy and security of your personal information.

This Privacy Policy describes how we collect and use information about you during and after your working relationship with us, in accordance with the General Data Protection Regulation (GDPR) and data protection legislation.

J Pugh-Lewis Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This Policy is effective from May 2018


Identity of the data controller

J Pugh-Lewis Ltd is a "data controller". This means that we are responsible for deciding how we hold and use information about you. We are required under data protection legislation to notify you of the information contained in this privacy policy.


What we collect

We will collect, store, and use the following categories of information about you:

  • Email addresses
  • Name
  • Bank account details
  • Address
  • Telephone number
  • Demographic information such as postcode
  • Photographs of property and works
  • Other information relevant to customer surveys
  • Payment & billing information


What we do with the information we gather

We require this information to ensure the smooth running of our business and to maintain a seamless working relationship with employees, suppliers and customers, and in particular for the following reasons:

  • Internal record keeping
  • Making supplier payments
  • Raising customer invoices
  • Operating our payroll system
  • Making payments to HMRC
  • Contacting you by email, telephone or post
  • Improving products and services

We may periodically send emails about information which we think you may find interesting using the email address which you have provided.


Security of your data

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.


Retention of your data

We would normally expect to keep customer data for 5 years or for the period of any warranty/guarantee/contract. We may also retain data that may be required to defend a future claim against us.



We use cookies to track visitor use of the website and to compile statistical reports on website activity. For further information visit You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy notice.


Controlling your personal information

You may choose to control the collection of personal information in the following way:

  • If you have previously agreed to us keeping your personal information and change your mind, you may at any time contact us at to inform us of your decision.
  • You may request details of personal information which we hold about you under GDPR2018. A small fee will be payable. If you would like a copy of the information held please write to Information Request Pugh-Lewis Ltd, The Old Sawmills, Morton Road, Pilsley, Chesterfield S45 8EE
  • If you believe that any information we are holding is incorrect, please write to the above address or email so that it can be corrected.